Managed service plans
Three clear service tiers create a practical path from reliable core operations to integrated monitoring, response, and strategic security guidance.
Good · Better · Best
Every tier starts with documented responsibilities and a defined environment. Higher tiers add security depth, response capability, and ongoing strategic guidance.
Core operations
Best for organizations that need a dependable operational foundation or have internal staff handling advanced security decisions.
Custom monthly quote
Scoped by users, devices, systems, and support needs.
Recommended
IT + security
Best for organizations that want managed IT operations and a recurring security-improvement program in one plan.
Custom monthly quote
Built from the Essential foundation plus security scope.
Comprehensive protection
Best for organizations that need deeper detection, coordinated response, recovery planning, and ongoing security leadership.
Custom monthly quote
Tailored to risk, response, reporting, and advisory requirements.
Final inclusions, service windows, response responsibilities, third-party licensing, onsite work, and project work are documented in the proposal and services agreement.
Compare plans
This comparison shows the intended structure. Exact responsibilities and tools are confirmed during scoping.
| Capability | Essential IT | Secure Operations | Complete Protection |
|---|---|---|---|
| Discovery and onboarding | Included | Included | Included |
| Infrastructure monitoring | Included | Included | Included |
| Patch and system management | Included | Included | Included |
| Backup monitoring | Included | Included | Included |
| Vulnerability management | Baseline guidance | Recurring program | Recurring program |
| Security-alert investigation | Optional | Included | Included |
| SOC and managed response | Optional | Available add-on | Included |
| Recovery planning and exercises | Optional | Planning review | Included |
| Cloud and security advisory | Optional | Roadmap input | Ongoing advisory |
| Executive reporting | Service summary | Periodic review | Ongoing roadmap |
Transparent custom pricing
Publishing an unsupported per-user number would hide the variables that materially change service cost and risk. Instead, each proposal identifies the selected tier, pricing unit, assumptions, inclusions, and exclusions.
We can use a per-user, per-device, fixed monthly, or hybrid structure when it matches the environment. The proposal explains the model so growth and changes remain understandable.
Before ongoing service
Not every need begins with a monthly plan. Start with a defined engagement when discovery or remediation should come first.
Establish a baseline, identify important gaps, and create a prioritized roadmap before selecting an ongoing tier.
Address a defined objective such as backup design, vulnerability reduction, patching, recovery planning, or cloud controls.
Prepare the environment for managed service by resolving high-priority issues and documenting responsibilities.
Find the right fit
We will confirm the outcome, responsibilities, and assumptions before recommending a plan and preparing a quote.